What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Employee no longer here--how do we reset password?

    Asked by montereylaw on June 30, 2017 at 12:53 PM



    We have an account associated with our main account (montereylaw) for ssturtevant.  That staff member no longer works here and we need access to that account.  Currently our jotforms are linked from there and that account is over qouta.  We need access immediatley.  Our online application is in that account and we are approaching the deadline.  


    What are our next steps?  

  • Profile Image
    JotForm Support

    Answered by Nik_C on June 30, 2017 at 02:02 PM

    The password reset can only be done through the email associated with the account, which currently is: ssturtevant@montereylaw.edu. I see that the email is with the same domain like yours, do you have access to that email so you can use the password reset option?

    We'll wait for your response.

    Thank you!