What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account suspended

    Asked by sergio  on June 30, 2017 at 01:43 PM
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    JotForm Support

    Answered by John_Benson on June 30, 2017 at 02:44 PM

    Our anti-phishing filter tool suspended your account automatically. That's the reason why you're suspended. Upon checking your forms, I didn't see any fields that violate our terms of use

    I have activated your account back in good status so you can manage and use your forms properly.

    I hope that helps.

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    Answered by matt wyatt  on June 30, 2017 at 02:50 PM

    I'm having the same problem, and no one has contacted me or responded to my support request. 
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    JotForm Support

    Answered by John_Benson on June 30, 2017 at 03:16 PM

    @Matt Wyatt

    We will be addressing your issue shortly on this thread: https://www.jotform.com/answers/1188643

    Thank you.