why are the links to my forms not working

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    Asked on June 30, 2017 at 04:34 PM



    I recently created a form and then tried to publish it. I was provided with a link. I then tried to click the link and an error page comes up stating that jotform cannot connect. I tried using a different browser and the same thing happened. I even tried reaching the page on my phone. 

    I then tried to use the links from previous forms that I created and they all take me to the same error page stating that jotform cannot connect. Is there a server issue?


    Thank you


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    Answered on June 30, 2017 at 05:05 PM

    I have checked your forms and I was able to load them on my end without any issues. Can you please try from a different network? To see if there's an issue with your local network settings, as I couldn't replicate the same on my end.