What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why are the links to my forms not working

    Asked by mawright on June 30, 2017 at 04:34 PM

    Hello,

     

    I recently created a form and then tried to publish it. I was provided with a link. I then tried to click the link and an error page comes up stating that jotform cannot connect. I tried using a different browser and the same thing happened. I even tried reaching the page on my phone. 

    I then tried to use the links from previous forms that I created and they all take me to the same error page stating that jotform cannot connect. Is there a server issue?

     

    Thank you

     

    Page URL:
    https://form.jotform.us/71805966162159

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    Answered by Sven on June 30, 2017 at 05:05 PM

    I have checked your forms and I was able to load them on my end without any issues. Can you please try from a different network? To see if there's an issue with your local network settings, as I couldn't replicate the same on my end.