- BESSENAYAsked on June 30, 2017 at 04:34 PM
- SvenAnswered on June 30, 2017 at 05:09 PM
Your account has been suspended due to suspected phishing activity in your loan application form "63440463342349". Can you please explain the nature of your form and give us more information so we can see if your account can be re-instated?
- hbessenayAnswered on July 02, 2017 at 02:43 AMMy form is used in my website : https://www.finacto.fr/votre-financement/
It's used by my clients who want to make on line demands.
It gets somme informations about their project and then a email is sent to
my mailbox, so I can proceed the demand.
I hope this will help to resolve the problem.
PS : sorry for my english (I'am french :-)
A new response has been received:
Answered by *Sven*
Your account has been suspended due to suspected phishing activity in your
loan application form "*63440463342349*". Can you please explain the nature
of your form and give us more information so we can see if your account can
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Conseiller en financements
*NEAXIA - FINACTO*
1, allée de la Lyre - 64600 ANGLET
06 68 07 71 71
- AIDANAnswered on July 02, 2017 at 11:45 AM
Termination. You agree that Company may terminate your JotForm Service membership or suspend your access to all or part of the JotForm Service, without notice, if Company determines, in its sole and absolute discretion, that you have violated these Terms.
Scams. You agree that you will not use JotForm or any form(s) you create using JotForm for scamming purposes to attract, lure, or illegally obtain payment of any sort from others by unjustifiable means such as posting a jotform as a money-making program on a classified ads site as an example of that. Any account reported or found doing so will be immediately suspended.
We understand this might not be the case with your form, yet we had to act according to the general rule for the purpose of being in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.
In order to reactivate your account, we will have to delete this form.
Also, you must provide us the following information:
1. Your website.
2. Your corporate address.
Please send an email to firstname.lastname@example.org using your corporate address, and include in the subject ATT: (Aidan) and this support forum thread (1188779) briefly explaining the purpose of the form.
You can continue building similar forms in the future, but my recommendation is that you update the email address in your JotForm account profile with the corporate one.
I hope this helps. If you need further assistance please let us know. Thank you.