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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am unable to access my account

    Asked by akirahka on June 30, 2017 at 06:10 PM

    Não consigo acessar minha conta

    Estou ligando na minha conta e o meu login esta levando para um formulário diferente.  

    Utilizo o formulário de vocês em minha empresa aqui:  




    Por favor me ajudem, urgente!

    Page URL:

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    JotForm Support

    Answered by AIDAN on June 30, 2017 at 06:38 PM

    Thanks to the page URL you kindly provided I was able to locate the account that owns this embedded form, and the account username is "leoakira" not "akirahka" which explains why you're not seeing the form when you login.

    Please login to your account "leoakira" in order to find this form.

    I hope this helps. If you need further assistance please let us know. Thank you.