What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I FREE up space on my Jot Form Account?

    Asked by on January 18, 2011 at 10:48 AM

    I receive an email saying that I currently reached the limits of my account. And that my forms will be disabled Tuesday at 12pm EST. Free accounts are limited to 10485760 KB of upload space. I don't know how to FREE up my space? I hardly use jotform & just wanted to know what  Ican do to free up my space to keep it going.

    Thanks So Much,

    Eri Rosenblum


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    Answered by geeneeyes on January 19, 2011 at 02:05 AM

    I am not sure but I think uploaded files can be deleted from the submission reports. Or you may wait for the official response.

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    JotForm Founder

    Answered by aytekin on January 19, 2011 at 07:02 AM

    Yes, delete submissions to gain space back. Your Chris29 account has 15.95 MB upload fiiles. You need to delete submissions to make it less than 10MBs.

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    JotForm Founder

    Answered by aytekin on January 19, 2011 at 07:03 AM

    Sorry, the last message was incorrect. Your Chris29 account is already Premium. This must have been received from southgate account but that is already below 10MBs. So, you have already deleted the files I guess.