Email notifications missing fields

  • RNCC
    Asked on June 30, 2017 at 7:15 PM
    Your Commitment Amount {yourCommitmentamount}
    Your Commitment Timeframe {yourCommitmenttimeframe}

     

    See screenshot and above.  Per screenshot, when i get the email it does not pull the commitment amount or timeframe from the form.  Please advise. 

    Jotform Thread 1188914 Screenshot
  • Mike
    Replied on June 30, 2017 at 9:58 PM

    The field {tags} are outdated in your email template. Please update the tags in order to fix the issue, see the next animation.

    Email notifications missing fields Image 1 Screenshot 20

    If you need any further assistance, please let us know.