What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Do you disable all forms after reaching the payment submissions limit?

    Asked by PaulSmithPhoto on July 01, 2017 at 04:21 PM

    Hi 

    I have reached payment limit on one form, however I also have forms which are not payment forms. Will all my forms be disabled or just the ones which have payments ? 

    Thanks

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    JotForm Support

    Answered by Mike on July 01, 2017 at 08:28 PM

    Thank you for contacting us.

    All the forms are temporarily disabled on the overlimit accounts.

    However, the new month has started, so your account will not be downgraded.