- muditgoyal1Asked on July 03, 2017 at 11:08 AM
Request you to suggest a way to download data from a secured form. When I download the list of submissions in excel, it comes in encrypted form. Downloading in pdf also gives similar response. Viewing each submission seperately makes things very slow and cumbersome.
- JotForm SupportBJoannaAnswered on July 03, 2017 at 01:04 PM
I checked and your form is encrypted. Unfortunately, it is not possible to download decrypted reports of encrypted form.
Some of the features that are not available for Encrypted Forms are:
1. PDF Downloads,
2. Reports (this includes downloading Excel and CSV files from within Submission Panel),
3. Emails that contain form data in them.
More about encrypted form, you can find inside of this guide:
Let us know if you need further assistance.