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  • Profile Image

    Not Getting data on email address

    Asked by saju391 on August 07, 2012 at 03:51 PM

    Hi,

    I have created a form for my website and on submission, I am getting nothing in my email except the notification that that somebody submitted the form. 

    This is my form

    http://form.jotform.me/jsform/21475821147453

     

    Can you check and let me know what is the problem??

    Quick reponse will b appreciated.

     

    Regards,

    Sajjad

    Page URL:
    http://www.aradoscars.com/quote.html

  • Profile Image
    JotForm Support

    Answered by Goldo on August 07, 2012 at 04:02 PM

    I have checked the form and it seems that you have not created any notifications yet.

    1. Open the form

    2. Go to Email Alerts

    3. Choose Add New Email > Notifications

    4. Fill out the recipient email with your email address.

    Afterwhich, you may test the form by using the direct form url http://www.jotform.me/form/21475821147453 .

    Let us know.

  • Profile Image

    Answered by saju391 on August 07, 2012 at 04:19 PM

    I tried but now I'm not getting anything...even not blank email... :(

  • Profile Image

    Answered by pinoytech on August 07, 2012 at 04:24 PM

    I have now remove email address "info@aradoscars.com" in our bounce list and your form should be working fine by now.

    Thank you!

  • Profile Image

    Answered by saju391 on August 07, 2012 at 04:34 PM

    Thanks alot.. its working :)

  • Profile Image

    Answered by pinoytech on August 07, 2012 at 04:40 PM

    You are welcome saju391! If you need our assistance again, please don't hesitate to contact us anytime.

    Have a good day!