What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to change the subject in the email notification?

    Asked by chasbronson on July 05, 2017 at 10:06 AM

    Hi, first time here.

    I "used" your Social Media Contact Form.  Sent myself a test.

    I then edited it and changed the name to Open House Intake Form.

    I sent both links to myself.

    Look at the Subject Line(s) in my two emails:

    - In the first case, one sees social media contact form in the subject line (and other info).  

    - In the second case, one does not see the name I used.  One does not see Open House Intake Form... (and other info).

    Question: why does the form name that I used not show up in the email subject line???

     

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    JotForm Support

    Answered by Kiran on July 05, 2017 at 12:48 PM

    I have cloned your JotForm and see that the notification and auto-responder are having the form title normally. 

    Were you able to fix the issue? If you still notice the cloned form title, you may edit the subject from the notification/autoresponder by clicking on Settings > Emails > Notification/Autoresponder.

    Hope this information helps!