What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Search submissions and scroll submissions left to right disappeared in submissions page

    Asked by maryhm on July 05, 2017 at 06:00 PM

    As of yesterday, both of these features disappeared from my forms!! Help!

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on July 05, 2017 at 07:31 PM

    I have checked the submissions page of the JotForm provided and see that it is displayed normally. The search box and the scroll bars all appeared fine at my end. I have cleared the form caches for your account. Could you check once again by using another browser as well?

    Please get back to us if the issue still persists. We will be happy to assist you further. 

  • Profile Image

    Answered by maryhm on July 05, 2017 at 07:36 PM

    No search bar and no left/right scroll still.



  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 05, 2017 at 09:44 PM

    I have just checked using the form you provided and I could see the same like my colleague, search bar and bottom scroll bar are showing up just fine on my end. 

    May be possible that this is a cache issue, could you please try to connect to a different network and use your browser in incognito mode

    Please, let us know how it goes.