Search submissions and scroll submissions left to right disappeared in submissions page

  • Profile Image
    maryhm
    Asked on July 05, 2017 at 06:00 PM

    As of yesterday, both of these features disappeared from my forms!! Help!

  • Profile Image
    Kiran
    Answered on July 05, 2017 at 07:31 PM

    I have checked the submissions page of the JotForm provided and see that it is displayed normally. The search box and the scroll bars all appeared fine at my end. I have cleared the form caches for your account. Could you check once again by using another browser as well?

    Please get back to us if the issue still persists. We will be happy to assist you further. 

  • Profile Image
    maryhm
    Answered on July 05, 2017 at 07:36 PM

    No search bar and no left/right scroll still.

     

     

  • Profile Image
    Kevin_G
    Answered on July 05, 2017 at 09:44 PM

    I have just checked using the form you provided and I could see the same like my colleague, search bar and bottom scroll bar are showing up just fine on my end. 

    May be possible that this is a cache issue, could you please try to connect to a different network and use your browser in incognito mode

    Please, let us know how it goes.