What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I setup my Autoresponder to send to the email that was entered by my customers?

    Asked by Mmarc406 on July 06, 2017 at 02:01 AM
    2- After my clients complete the agreement, do they receive a completed copy via email? If not, is there a way I can have a completed copy sent to them when the agreement is completed?
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    JotForm Support

    Answered by Jim_R on July 06, 2017 at 02:06 AM

    If you have an Autoresponder in place then your users/respondents will get an email after submitting the form.

    Complete guide: Creating-a-Form-Autoresponder 

    I'm seeing you already have one but the Recipient is incorrect. You need to ensure that the Recipient Email field on your Autoresponder is an actual email.