What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to cancel my subscription for jotform Premium. What should i do?

    Asked by drdario78 on August 08, 2012 at 11:07 AM

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    Answered by pinoytech on August 08, 2012 at 11:19 AM

    Hi drdario78,

    If you were using Paypal for paying your subscription, here's a guide on how to cancel your subscription.

    1. Login to your Paypal Account

    2. Find the latest payment you have made to JotForm

    3. Click the subscription number for that transaction

    4. Click on the "Cancel Subscription" button.

    You can also visit this page for more detailed information on how to cancel a Paypal Subscription.

    Hope you find this helpful.

    Thank you!