Is my jotform plan still active. I am on autorenewal, but I had a credit card hacked and replaced this year.

  • creativecuisine
    Asked on July 6, 2017 at 5:16 PM
  • David JotForm Support Manager
    Replied on July 6, 2017 at 5:43 PM

    We could not locate any subscription with your email address(creativecuisinemd@ymail.com). It appears like you only have a free account username "creativecuisine". If you are referring to another account, please let us know what the username is, we will be glad to assist you.