What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Security on Form Submissions and HIPAA compliance

    Asked by sherriuren on August 08, 2012 at 01:17 PM

    I'm using your services to create a form for a physician's office.  It is a prescription refill request form located here:  https://secure.jotform.us/form/22055953923153

    I met with one of the physicians yesterday and he seemed concerned that there could potentially be a HIPA violation (Health Information Privacy Act) if the information submitted on this form ever fell into the wrong hands.  If, say, your servers were ever hacked.  How do you recommend I set his mind at ease re: this?  Am I correct in assuming that the submitted information within the fields of the form never really resides on your server and is only captured in the recepient's e-mail?

    Please help me understand the level of security he can expect.



    Brad DAvis


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    JotForm Support

    Answered by Goldo on August 08, 2012 at 01:24 PM

    It is possible to use JotForm in a HIPAA compliant way. Please see this thread, http://www.jotform.com/answers/4728-Are-form-submissions-HIPPA-compliant .