Security on Form Submissions and HIPAA compliance

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    Asked on August 08, 2012 at 01:17 PM

    I'm using your services to create a form for a physician's office.  It is a prescription refill request form located here:

    I met with one of the physicians yesterday and he seemed concerned that there could potentially be a HIPA violation (Health Information Privacy Act) if the information submitted on this form ever fell into the wrong hands.  If, say, your servers were ever hacked.  How do you recommend I set his mind at ease re: this?  Am I correct in assuming that the submitted information within the fields of the form never really resides on your server and is only captured in the recepient's e-mail?

    Please help me understand the level of security he can expect.



    Brad DAvis

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    Answered on August 08, 2012 at 01:24 PM

    It is possible to use JotForm in a HIPAA compliant way. Please see this thread, .