What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I upgrade to Silver as a non-profit

    Asked by SFa11401z on July 07, 2017 at 11:54 AM

    We have been approved as a non-profit and want to upgrade. Will the system automatically know we are a non-profit and apply the discount?


    Thanks for your help


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    JotForm Support

    Answered by david on July 07, 2017 at 01:39 PM

    In the approval email there are links to upgrade at the discounted rate. 

    When you create a new subscription at the discounted rate, you will be credited for the value of the time remaining on your current subscription towards the new subscription.