How do I upgrade to Silver as a non-profit

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    Asked on July 07, 2017 at 11:54 AM

    We have been approved as a non-profit and want to upgrade. Will the system automatically know we are a non-profit and apply the discount?


    Thanks for your help


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    Answered on July 07, 2017 at 01:39 PM

    In the approval email there are links to upgrade at the discounted rate. 

    When you create a new subscription at the discounted rate, you will be credited for the value of the time remaining on your current subscription towards the new subscription.