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  • Profile Image

    Thank you message does not appear! Also notification of submission to my email isn't coming.

    Asked by roboform on August 08, 2012 at 05:47 PM

    Hello, I wanted to have multiple forms on my facebook page for which I got this script and editied it. Right now as I am asking my friend; they and I too cant see the Thank you message that comes after one clicks the submit button. I am also not receiving notifications. Here is the page, please look it yourself as well.

    https://www.facebook.com/MathematicsOlympiad2012/app_190322544333196

    ****************************************************************************************

    <style type="text/css">
      .buttons { width:80px; height:20px; background-color:red; color:white; margin-right:5px; float:left; padding:2px; text-align:center;}
        .buttons:hover { background-color:green; cursor: hand; cursor: pointer; }
    </style>


    <div id="button1" onclick="showform('form1');" class="buttons">APMO'12 FORM</div>
       
    <div id="button2" onclick="showform('form2');" class="buttons">YRC'12 FORM</div>

    <div id="button3" onclick="showform('form3');" class="buttons">PRIZES</div>

    <br>

    <div id="form1">
    <script type="text/javascript" src="//form.jotform.me/jsform/22085940300444"></script>
    </div>

    <div id="form2" style="display:none";>
    <script type="text/javascript" src="//form.jotform.me/jsform/22188183720453"></script>
    </div>

    <div id="form3" style="display:none";>
    <script type="text/javascript" src="//form.jotform.me/jsform/22206436478455"></script>
    </div>


    <script type="text/javascript">

    function showform (formid)
    {
            document.getElementById("form1").style.display="none";
            document.getElementById("form2").style.display="none";
            document.getElementById("form3").style.display="none";
            document.getElementById(formid).style.display="block";
    }

    </script>

    Page URL:
    https://www.facebook.com/MathematicsOlympiad2012/app_190322544333196

  • Profile Image
    JotForm Support

    Answered by NeilVicente on August 08, 2012 at 08:58 PM

    Actually, the thank you message is displayed after submission. You will just have to scroll up to see it.

    I've tested the codes in an ordinary page, and the page scrolls to the top as the thank you message is revealed.

    This makes me think that JotForm's codes are affected by Facebook's internal scripts rendering the "scroll to top" function useless.

    I will have to investigate further to see if there's a workaround to this. For now, I am afraid to say that we are on Facebook's mercy.