The submit button is missing on iPhone device

  • Lisa Kashouli
    Asked on July 8, 2017 at 6:00 AM

    Hi,

    We are receiving a lot of emails to advise they are unable to submit a form via iphone - they can put the details in but there is no submit button to send.

    Can you let me know how to fix this.

    Thanks

    L. Kashouli

  • Welvin Support Team Lead
    Replied on July 8, 2017 at 7:59 AM

    You are using our embed form method. The height of the form is dynamic in this case. However, you seem to be using an iframe container in the page that has a fixed height causing you this problem on iPhone. 

    To fix this problem, try to increase the height of the iframe that currently holds the form from 965px to 1200px.

    The submit button is missing on iPhone device Image 1 Screenshot 20