What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is this the only form of support

    Asked by njgamercon on July 08, 2017 at 11:47 AM

    i'm being told there are 40k+ form views and it's not possible.  This is impacting another form that I use for vendor application submission on my page.  This is having a financial impact.  I don't know what is causing this issue but I know there is no way that there were 40K site views of the njgcml form.  


    Can you please assist.  Is this the only form of support.  I need assistance really quickly.  I would upgrade but I feel like this is an error.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike on July 08, 2017 at 06:46 PM

    This support forum is the best way to get in touch with us. The inquiries are being monitored 24/7, but the response time is usually longer at the weekend.

    I have updated your initial thread about the form views issue.