What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Show submissions in the same form -wordpress plugin

    Asked by deluca on August 09, 2012 at 04:54 AM

    Hi,

     

    I think one of the major problems with JotForm is that we have to give access to the staff to our main admin panel. When you are the only boss around that's ok but when you have 1-2-3-4 outlets, it is very scary to let untrained staff accessing the full account.

    It would have been so nice to have the possibility to create sub accounts with limited features.

    ie: The staff cannot delete nor modify a submission but can still search for an id or customer name.

    Because your staff has combined a disaster on my account and that of many other customers and is not tolerable.

     

    Will you ver think about a feature like this one in the future?

     

    Regards,

     

     

    Ben

  • Profile Image
    JotForm Support

    Answered by mliz on August 09, 2012 at 05:12 AM

    Hi Ben,

    You may want to check out the  Jotform Licensed Solution, particularly Jotform Hosted and Jotform Application. Such service allows you to have multiple users with separate accounts where they can create, edit and share their own forms.

    Alternatively if you can also make use of reports feature to export submissions and allow users to search for the data they are looking for.

    Further information can be found from the following thread:

    https://www.jotform.com/answers/113151-How-do-you-add-several-people-to-the-account-so-others-can-check-the-form-status

    Hope this helps.

  • Profile Image

    Answered by deluca on August 09, 2012 at 05:39 AM

    Thanks Milz,

     

    I will buy the premium version, but I first need to demonstrate to my boss it is possible to achieve.

    I will have a read , thanks for the link.

     

    Ben

  • Profile Image

    Answered by deluca on August 09, 2012 at 05:43 AM

    Milz,

     

    My problem is not about having people to access the forms, but more about having all the outlets(restaurants) staff accessing the orders without destroying the forms.

    Can your licensed solution block the deletion or modification of the current orders?

    Our goal is to protect the form while still giving access to the data to the staff. I hope you understand.

     

    Regards,

     

    Ben

  • Profile Image

    Answered by jeanettebmz on August 09, 2012 at 12:21 PM

    I think what you are looking for is to show a form like this  , correct?

    Using this type of form will allow your staff to insert new orders and see the submitted ones.

    This can be made possible by inserting a Free Text HTML field in your form, creating an HTML table or Grid Listing Report and then inserting that report onto the free text field.

    To create an html table or grid listing report:

    1.  Go to My Forms then click on the form that you want to create a report of
    2.  Click the Reports button then click Add New Report


    3.  Choose HTML table or Grid Listing then click Next

    4.  Check/uncheck the fields that you want to show/hide, click Next


    5.  Copy the iframe codes provided

    To insert the report's iframe codes onto your form:

    1.  Add a Free Text HTML field into your form. This can be found under the Power Tools option


    2.  Click the free text field, then click the HTML button in the toolbar


    3.  Paste the report's iframe codes into the HTML textarea

    4.  Save your form


    Hope this post answers your question. Let us know if you have further questions. 

  • Profile Image

    Answered by deluca on August 09, 2012 at 12:29 PM

    Hi Jeannette, wow, this looks incredible, I am going to check this right now!!!Thanks !,,

     

    Ben

  • Profile Image

    Answered by jeanettebmz on August 09, 2012 at 12:32 PM

    I hope you find this workaround  feasible for you!

    Jeanette

  • Profile Image

    Answered by deluca on August 09, 2012 at 01:21 PM

    Hi again Jeanette,

     

    It was a good idea but unfortunately I believe it will not work for my project. here is why:

     

    I have 5 types of products to sell, 23 items exactly in each.

    Because it is a food product, my customers can either, pick it up, get delivered or pay online.

     

    I ended up making 5 x 3 types of payments, a total of 15 separated forms

     

    You Javascript code did not help me inserting 3 payment methods in wordpress, your support tried and tried again, no luck at all. I have no other choices than separating absolutely everything.

     

    Perhaps there is a way to add up all the payment forms together into one?

     

    ie:x 5 paypal, 5 x delivery, 5 x pick up.

     

    If you check my forms in my account, you will  understand what I mean.

     

    Regards,

     

    Ben

  • Profile Image

    Answered by jeanettebmz on August 09, 2012 at 01:30 PM

    Hi again Ben!

    There is already a Wordpress plugin that a fellow Jotform user shared with us. It works pretty well according to users.

    But if I am not mistaken, you would like to have multiple payment methods into a single form correct?  If my assumption is correct, one of my colleague's in the support staff made a workaround for this

    Please  see his form template and then go to this guide for further details

     

    Jeanette

  • Profile Image

    Answered by deluca on August 13, 2012 at 12:14 PM

    Thanks! Exellent

  • Profile Image

    Answered by deluca on August 13, 2012 at 12:17 PM

    Sorry but would it be possible to know how your colleague managed to create 2 payments?

     

    I need to have one form with multiple products for online payment, delivery or pick.

     

    Thank,

     

     

    Ben

  • Profile Image

    Answered by jeanettebmz on August 13, 2012 at 12:30 PM

    Hi Ben

    The process is explained on to this guide 

    As there is only possible to have one payment method on each form, he basically created separated forms, and the MAIN form. He  added a Free Text (HTML) fields on that form and pasted the embed code of each payment form .