What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The JotForm Branding is still displayed even after I upgraded my account

    Asked by nichewebgroup on July 09, 2017 at 02:44 PM

    I upgraded the account yet the forms still say "powered by jotform". Went to settings, the box to enable this is unchecked. Still, however, I see this. How to correct?

    I cannot show my clients this!

    Page URL:

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    JotForm Support

    Answered by AIDAN on July 09, 2017 at 02:54 PM

    I have cleared your form caches and the JotForm branding is no longer present.

    Please check again and get back to us if the problem persists. Thank you.