What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't access any of my forms

    Asked by SMUJotForm on July 10, 2017 at 01:02 PM

    I can see the list, but cannot open or edit and form or file

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    JotForm Support

    Answered by Jan on July 10, 2017 at 03:28 PM

    Are you getting any error message? Please try to log out from JotForm and the restart your browser. If that doesn't work, try checking if the issue is still present using a different browser. Lastly, you may need to clear your browser cache.

    I have cleared your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Thank you.