I cannot type in the input fields

  • Profile Image
    soulinoir
    Asked on July 10, 2017 at 03:56 PM

    None of the forms I've created are working:

    https://form.jotform.ca/71905698021257

    https://form.jotform.ca/71245916721254

    When field is required, the field error restricts the user from typing.

    When field is not required, the field cannot be clicked.

  • Profile Image
    Mike
    Answered on July 10, 2017 at 07:17 PM

    Thank you for contacting us.

    It appears that the input font color is the same as the input background color on your form, this is why entered text is not visible.

    To fix the issue, open the Advanced Designer.

    Click on the input, and change the Font Color to some lighter color (e.g, white or gray).

    If you need any further assistance, please let us know.