What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot type in the input fields

    Asked by soulinoir on July 10, 2017 at 03:56 PM

    None of the forms I've created are working:



    When field is required, the field error restricts the user from typing.

    When field is not required, the field cannot be clicked.

    Page URL:

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    JotForm Support

    Answered by Mike on July 10, 2017 at 07:17 PM

    Thank you for contacting us.

    It appears that the input font color is the same as the input background color on your form, this is why entered text is not visible.

    To fix the issue, open the Advanced Designer.

    Click on the input, and change the Font Color to some lighter color (e.g, white or gray).

    If you need any further assistance, please let us know.