¿can i survey my customers and fill out forms for them?

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    Dieguito_Castro
    Asked on August 09, 2012 at 03:35 PM

    I ´m starting an investigation and is hard to get the answers of my costumers by the mail, i want to know if i can interview with them by phone, and fill the forms by myself? 

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    AtacanC
    Answered on August 09, 2012 at 04:07 PM

    Sure, you can. You can also send the form URL via email. So they can fill out the form, receive an autorespond and you will receive an email notification. But you can also interview with them by phone and fill out the form for them. It will be also very useful if they receive an autoresponde (a copy of the filled form). So they can remember their answers.

    Feel free to contact us if you have any other questions or concerns.

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    Dieguito_Castro
    Answered on August 09, 2012 at 04:43 PM

    Ok but i don´t understand how can i to fill the 100 surveys i want to do. I dont want to send the surveys to my costumers for a mail, becouse i know they will not respond, so mi idea is to call them by phone and fill the form for them, and then sent the copy of the filled form. How can i doit, where is he option that let me fill the forms while i tolk to them?

     

    Thanks for the answer

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    AtacanC
    Answered on August 09, 2012 at 05:00 PM

    You can simply use the form URL. Everytime you talk to a customer, open a new form and fill it out. You can find the form URL, while you are on My Forms page, by clicking ''preview''. Now you can fill out the form, after you have created your email notification and form autoresponder.

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    Dieguito_Castro
    Answered on August 09, 2012 at 06:01 PM

    Ahhh grate thats a good new, two more cuestions, the URL let me save tha changes? and The URL let me transport the results to Xcel?

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    AtacanC
    Answered on August 09, 2012 at 06:03 PM

    Sure, please take a look at this User Guide Article for more information.

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    Dieguito_Castro
    Answered on August 09, 2012 at 06:14 PM

    Thanks. so good the service.