What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to prevent users to select multiple products?

    Asked by WOLFEDEN on July 11, 2017 at 01:41 AM

    Why can I not just sell the one Item?

    Page URL:
    https://form.jotform.co/71908284084866

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    JotForm Support

    Answered by BJoanna on July 11, 2017 at 03:36 AM

    If you want to sell only one product, then you need to set User Can Select Multiple Products option to NO, in Additional Gateway Settings of your payment field. 

    Hope this will help. Let us know if you need further assistance.