What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not found error after submitting the form

    Asked by tsdosanjh on July 11, 2017 at 10:18 AM

    When people are submitting my jotform they are getting an error message.


    Form not found: 60965099625367


    The form was working absolutely fine yesterday - problem just started happening today for some reason.  Please can someone look into this ASAP as I need this form for my business to function properly.



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    JotForm Support

    Answered by Kiran on July 11, 2017 at 11:30 AM

    We are sorry for the trouble caused. It seems to be a temporary issue and it has been already fixed. Please check now and let us know if you need any further assistance. If the issue still persists, please try re-saving the form which should resolve the issue.