What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do we change the primary account owner?

    Asked by sriehle on July 11, 2017 at 01:00 PM

    Our school account in under the name of someone who no longer works here. We would like to delete her account and switch the primary account holder to me, cloufek@c-dh.org.


    thanks,
    Carole

     

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    JotForm Support

    Answered by AIDAN on July 11, 2017 at 02:27 PM

    Please note that you do not need to delete the account and create a new one, as it is possible to change the account username, name, email and so on.

    While the account name and email can be changed by you, from the account profile page, changing the account username requires our assistance, and we will be happy to do so.

    Thank you in advance. We are awaiting your reply.