Can I delete submissions that are saved to make room for new ones?

  • Profile Image
    burkeky
    Asked on July 11, 2017 at 05:49 PM

    I noticed that the free account allows storage for 500 submissions. Does this mean that once you collect 500 submissions for one form you cannot collect any more? 

    Thanks!

  • Profile Image
    liyam
    Answered on July 11, 2017 at 09:30 PM

    Yes, for submission storage purposes, you may back-up and delete old submissions. 

    When you have received 500 submissions, you will still be able to collect submissions. Your forms will continue to function as it should, but the oldest existing submission that you have on your account will not be viewable in place for the newest submission that arrived. The 500 submission limit then is just the limited allowable view on the storage that the free user can access.

    Feel free to let us know if you have additional questions.

    Thanks.