What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I delete submissions that are saved to make room for new ones?

    Asked by burkeky on July 11, 2017 at 05:49 PM

    I noticed that the free account allows storage for 500 submissions. Does this mean that once you collect 500 submissions for one form you cannot collect any more? 

    Thanks!

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    JotForm Support

    Answered by liyam on July 11, 2017 at 09:30 PM

    Yes, for submission storage purposes, you may back-up and delete old submissions. 

    When you have received 500 submissions, you will still be able to collect submissions. Your forms will continue to function as it should, but the oldest existing submission that you have on your account will not be viewable in place for the newest submission that arrived. The 500 submission limit then is just the limited allowable view on the storage that the free user can access.

    Feel free to let us know if you have additional questions.

    Thanks.