- massagescAsked on July 12, 2017 at 04:23 AM
Why is this showing when I integrate WePay?
Please select a business location for this integration.
- JotForm SupportRoseAnswered on July 12, 2017 at 07:31 AM
Thank you for contacting us.
I cloned this form and checked the problem on my side. I was able to replicate the same issue if the payment type is equal to user defined amount or collect donation. In addition, this problem seems a common issue for all the forms using WePay. However, I also submitted my demo form and the cloned version of your form. I can confirm you that the payment was received successfully.
Could you please compare your submission and your WePay account to check if there is any payment not received?
I'm also forwarding this error message to our back-end team. Once the issue is fixed, you will be notified via this thread.
- JotForm SupportRoseAnswered on July 12, 2017 at 09:18 AM
I was informed by the developer who was assigned to this ticket. The problem should be fixed now. Please check and let us know if you still have the same problem.
Do not hesitate to contact us for any issue you may have. We would be pleased to assist you.