What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal Express does not work properly the form

    Asked by MorgysTack on July 12, 2017 at 05:52 AM

    I am having trouble getting PayPal Express to work with my form

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    JotForm Support

    Answered by candy on July 12, 2017 at 09:50 AM

    I have fulfilled your form named "E.B.S.A Inc Entry Form" and submitted. I have seen the following error message has appeared:

    It seems that your PayPal Express credentials are not valid or you do not have a PayPal Express account. I would like to remind you of that you can not use your PayPal credentials in the PayPal Express integration.

    For further detailed information regarding PayPal Express, please check the following guide: https://www.jotform.com/help/285-Configuring-PayPal-Express-Integration