What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Take photo widget not allowing to switch to rear camera

    Asked by Tony Mehrtens on July 12, 2017 at 10:02 AM

    Our app seems to have updated and now we can only use front facing cameras if you allow app permission to use camera. How can we resolve this issue?

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    JotForm Support

    Answered by Kiran on July 12, 2017 at 12:54 PM

    I have checked your JotForm on my mobile phone and see that the Take photo widget is working fine at my end. I was able to use both cameras without any issue. Could you let us know which phone model you are using? Also, please let us know if the form is embedded on any of your web pages. If so, please share the web page URL so that we can take a look and test it further.