What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to rename the PDF file of submission that is attached to email notification/autoresponder?

    Asked by hannahevans on July 12, 2017 at 12:14 PM

    Hello, I was just wondering if there is any update on this feature.  I use Google Forms for some things and this is available with them - but I would prefer to use only one form provider - as I have JotForm set up for a lot of things already.

    Thank you in advance for your help!

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    JotForm Support

    Answered by Mike_G on July 12, 2017 at 12:32 PM

    Unfortunately, the feature is not available yet. And like what was mentioned by my colleague from the other thread, the filename of the PDF that can be attached to the email notifications/autoresponders is the submission ID of the submission. However, this can still be achieved when you integrate your form with Google Drive or Dropbox — the file will have the name of the folder for its filename.

    If you have other questions for concerns, please feel free to contact us again anytime.