What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account over Quota

    Asked by DowntownRich on August 10, 2012 at 09:18 AM

    I just received a notification that my account is over quota that free accounts are limited to 100 mb however, the dashboard shows < 735 mb used.  Why is my account being deactived?


    You have currently reached the limits of your account. Your forms will be disabled Friday at 12pm EST. Free accounts are limited to 100.00 MB of upload space.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    Thanks for using JotForm,

    JotForm Team


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    Answered by AtacanC on August 10, 2012 at 09:35 AM

    A free account has 100mb available space and you have already 734.28mb. So you need to download the uploaded files to your computer and empty your upload space or upgrade your account to a higher plan to get more available space.