Account over Quota

  • Profile Image
    Asked on August 10, 2012 at 09:18 AM

    I just received a notification that my account is over quota that free accounts are limited to 100 mb however, the dashboard shows < 735 mb used.  Why is my account being deactived?


    You have currently reached the limits of your account. Your forms will be disabled Friday at 12pm EST. Free accounts are limited to 100.00 MB of upload space.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    Thanks for using JotForm,

    JotForm Team


  • Profile Image
    Answered on August 10, 2012 at 09:35 AM

    A free account has 100mb available space and you have already 734.28mb. So you need to download the uploaded files to your computer and empty your upload space or upgrade your account to a higher plan to get more available space.