Submit button just says "please wait"

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    mazize87
    Asked on July 12, 2017 at 03:16 PM

    Hi, I'm almost complete with my form and while testing its function I can't submit it, it stays stuck in "please wait" mode here's the link to my form https://form.jotform.com/71923072684157. thanks!

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    Jan
    Answered on July 12, 2017 at 04:58 PM

    This is happening because the payment integration is not configured correctly. I checked your form and I can see that it is not connected to Stripe and it is currently in "Test Mode".

    You can configure the payment field in the payment wizard. Just click the field and then click the "Payment Settings" button.

    Here's a related guide: https://www.jotform.com/help/190-How-to-Integrate-Stripe-with-your-Form.

    Hope that helps. Thank you.