My account is autosuspended and I don't know why.

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    Jim Londeree 
    Asked on July 13, 2017 at 08:57 AM

    I created an account last night, created some forms, and when I tried to login this morning I see an autosuspended message. Is there anything I can do to fix this?

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    david
    Answered on July 13, 2017 at 12:27 PM

    We do not allow for the collection of usernames and/or passwords through forms.  Your mini contact form requested both:

    https://www.jotform.com/terms/

    I removed the form the caused your account to be suspended and activated the account.  Your forms should be usable once again.