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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why I'm not able to upload files to Uploadcare?

    Asked by mhanshaw22 on July 13, 2017 at 11:43 AM

    I sent a screen shot because the same happened to me.  I really need this fixed soon.

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Nik_C on July 13, 2017 at 01:45 PM

    I tested your form with image upload and it worked:

    But I was able to replicate this issue with PDF. Could you please check if your Uploadcare account allows non-image uploads:

    Since that could be the issue.

    Please let us know if that was the case.

    Thank you!

  • Profile Image

    Answered by mhanshaw22 on July 13, 2017 at 03:44 PM
    Where do I find that setting.
    Matthew Hanshaw, CFP®, NSSA®
    ARK Wealth Management
    1250 N. Mountain Road, #322
    Harrisburg, PA 17112
    Ph: 717-695-2617
    WEB: https://arkwm.com
    EMAIL: matt@arkwm.com
    Free: 866-502-7583
    Fax: 717-798-3625
    Securities, insurance and advisory services offered through Royal Alliance Associates, Inc., member FINRA/SIPC. Fixed insurance offered through ARK Wealth Management, which is not affiliated with Royal Alliance.
    This message and any attachments contain information, which may be confidential and/or privileged, and is intended for use only by the intended recipient, any review; copying, distribution or use of this transmission is strictly prohibited. If you have received this transmission in error, please (i) notify the sender immediately and (ii) destroy all copies of this message.
    ...
  • Profile Image

    Answered by mhanshaw22 on July 13, 2017 at 03:44 PM
    Found it
    Matthew Hanshaw, CFP®, NSSA®
    ARK Wealth Management
    1250 N. Mountain Road, #322
    Harrisburg, PA 17112
    Ph: 717-695-2617
    WEB: https://arkwm.com
    EMAIL: matt@arkwm.com
    Free: 866-502-7583
    Fax: 717-798-3625
    Securities, insurance and advisory services offered through Royal Alliance Associates, Inc., member FINRA/SIPC. Fixed insurance offered through ARK Wealth Management, which is not affiliated with Royal Alliance.
    This message and any attachments contain information, which may be confidential and/or privileged, and is intended for use only by the intended recipient, any review; copying, distribution or use of this transmission is strictly prohibited. If you have received this transmission in error, please (i) notify the sender immediately and (ii) destroy all copies of this message.
    ...