What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to lock the form so that no one other than the customer can change their answers?

    Asked by d1autocredit on July 13, 2017 at 02:52 PM

    I have a form where I don't want to anyone from our team to change what a customer submitted because the customer signed it and need to know it can't be tampered with. But there is a "for office use only" where someone from our team needs to complete the form on our end. Is there a way to lock the form so that no one other than the customer can change their answers?



    This is a re-post of a comment on How to Edit Submissions Made on Your Forms

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    JotForm Support

    Answered by Kiran on July 13, 2017 at 04:32 PM

    I understand that you want only the user to edit his information. I have checked the both forms in your account and there is no 'For office use only' section available. Could you let us know the form ID that you are working and the workflow how the form works so that we can assist you further?

    We will wait for your response. Thank you!