Is there a way to lock the form so that no one other than the customer can change their answers?

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    d1autocredit
    Asked on July 13, 2017 at 02:52 PM

    I have a form where I don't want to anyone from our team to change what a customer submitted because the customer signed it and need to know it can't be tampered with. But there is a "for office use only" where someone from our team needs to complete the form on our end. Is there a way to lock the form so that no one other than the customer can change their answers?



    This is a re-post of a comment on How to Edit Submissions Made on Your Forms

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    Kiran
    Answered on July 13, 2017 at 04:32 PM

    I understand that you want only the user to edit his information. I have checked the both forms in your account and there is no 'For office use only' section available. Could you let us know the form ID that you are working and the workflow how the form works so that we can assist you further?

    We will wait for your response. Thank you!