What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why did I not receive an email notice before you suspended and locked me out of all my business files?

    Asked by Lakshmi  on July 13, 2017 at 07:38 PM

    I already did provide additional details over 24 hours ago and you have not responded. I would caution anyone trying to run a business using JotFom to be prepared for your form data and templates to disappear.

    Page URL:
    https://form.jotform.com/43075190799970

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    JotForm Support

    Answered by Kiran on July 14, 2017 at 02:14 AM

    The other thread was already addressed by one of our colleagues. I have now activated your account so that you can now log in to your account. Please remove the guilty fields from the form immediately and refrain from adding such fields to the forms to avoid any further suspension. Such forms are considered as phishing forms and the accounts associated will be automatically suspended. Please go through our terms of usage for more information on phishing forms.