Why did I not receive an email notice before you suspended and locked me out of all my business files?

  • Lakshmi
    Asked on July 13, 2017 at 7:38 PM

    I already did provide additional details over 24 hours ago and you have not responded. I would caution anyone trying to run a business using JotFom to be prepared for your form data and templates to disappear.

  • Kiran Support Team Lead
    Replied on July 14, 2017 at 2:14 AM

    The other thread was already addressed by one of our colleagues. I have now activated your account so that you can now log in to your account. Please remove the guilty fields from the form immediately and refrain from adding such fields to the forms to avoid any further suspension. Such forms are considered as phishing forms and the accounts associated will be automatically suspended. Please go through our terms of usage for more information on phishing forms.