What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms disappearing?

    Asked by NorthernPlainsDance on July 14, 2017 at 11:35 AM

    I noticed today that any of my forms created before September of last year have mysteriously disappeared. Is there a view setting I'm missing or are these lost forever? Thank you.

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    JotForm Support

    Answered by david on July 14, 2017 at 12:54 PM

    I checked your account and everything appears to be intact.  If you have a specific example of something that is missing, let us know and we will check to see if it can be restored.

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    Answered by NorthernPlainsDance on July 14, 2017 at 01:18 PM

    If I sort by created date the earliest one it shows is from September 2016. I should have many more, including Prince Charming Ball Ticket Order Form, for a specific example. Thank you.

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    Answered by NorthernPlainsDance on July 14, 2017 at 01:20 PM

    I did just realize that if I do a search it shows up. Is there a "show more" option?

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    JotForm Support

    Answered by david on July 14, 2017 at 01:36 PM

    If you scroll to the bottom of the list, more forms should load automatically if needed.  I checked in your account and the form your referenced is available at the bottom of the list:

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    Answered by NorthernPlainsDance on July 14, 2017 at 01:43 PM

    I think something is weird with my browser just not loading more forms. Sorry for the panic!