What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can i get the data from my forms if a user doesn't submit?

    Asked by trustedchoice on July 14, 2017 at 03:26 PM

    If a user drops off 1/2 way through the form I want to get at least some of that data that was filled out on previous pages, can I get to that data?


    This is something I would need in order to buy this product.


    Thanks in advance!


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    JotForm Support

    Answered by Mike_G on July 14, 2017 at 03:47 PM

    We would like to apologize. Unfortunately, form data is successfully gathered only during form submission or when the submit button is clicked and the thank-you page or landing page of the form shows.

    You can try the method described in this guide — How-to-Save-Forms-and-Continue-Later and see if that works for you. The initial form will gather the email address that you can use to identify the session in the main form (second form) if in case your respondents failed to finish filling up the main form.

    If you have other questions, please feel free to contact us again anytime.