How to change the email address on which submission emails are received?

  • Profile Image
    Bob Sassani 
    Asked on July 16, 2017 at 08:05 PM

    From: Elizabeth Murphy [mailto:noreply@jotform.com]
    Sent: Sunday, July 16, 2017 6:06 PM
    To: Rocco Baldassari <rbaldassari@splitrockresort.com>
    Subject: Split Rock Resort Waterpark Inquiry form Submission

     

     

     
     

    Split Rock Resort Waterpark Inquiry form Submission

     

     

     

    Full Name:

    Elizabeth  Murphy

    E-mail:

    tougie61@comcast.net

    Phone:

    (917) 5445439

    Type of Event:

    Family reunion

    Name of Event/Group:

    Family and friends reuion

    Date of Event:

    Last weekend in July 2018

    Number of Guests:

    60

    Preferred method of contact?

    Email

     
         

     

  • Profile Image
    ashwin_d
    Answered on July 16, 2017 at 11:39 PM

    Hello Bob,

    What is your JotForm account username or the email address you have used in your account profile? I am unable to find any details with your email address bsassani@splitrockresort.com.

    To solve this problem, you need to edit your form's notification email alert and change the "Recipient Email" address to desired email address. You may like to take a look at the following guide which should help you:  https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!