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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Conditional field not working only in Chrome, works in other browsers

    Asked by mhoenderdaal on August 12, 2012 at 07:40 PM


    I love Jotform and use it with great success.  However, I am experiencing a problem that causes people to get stuck on page one and are not able to complete the form.

    My form URL is: http://form.jotform.us/form/21935318562153

    When people select the following:
    Registering for: Weekly Practices
    Age group: Click any group
    Number of Sessions: Click any session
    Location: Penbryn Park, Glenside

    at this point the time slots are supposed to show as can be seen in the screen shot.

    THIS PROBLEM ONLY OCCURS IN GOOGLE CHROME!!  I do not have a problem when I use Internet Explorer.

    Thank you so much for your time.


    Page URL:

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    JotForm Support

    Answered by idarktech on August 12, 2012 at 08:01 PM


    Inject this CSS code to your form:




    Follow this guide: How to Inject Custom CSS Codes

    Let me know if this doesn't help. Thanks.

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    Answered by mhoenderdaal on August 12, 2012 at 08:05 PM

    Perfect!!  Thank you so much.  I have been looking for so long.  I would not have been able to find this.  Thanks a lot!  I love you guys!