I am not getting email notifications for one of my forms

  • MedCallAssist
    Asked on July 17, 2017 at 11:09 AM

    My phone order form is not sending email notifications to the address i specified. The auto-responder is working but not the notification.

    Page URL: https://form.jotformpro.com/71973644386974
  • Kiran Support Team Lead
    Replied on July 17, 2017 at 12:42 PM

    I have sent a test submission to the form and see that the notification is sent from our end without any issue. 

    I am not getting email notifications for one of my forms Image 1 Screenshot 20

    Please check if you have received the email. Please go through the guide below that can help you with receiving email notifications.

    https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications

    Please get back to us if you need any further assistance. We will be happy to assist.