What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form Views

    Asked by superiorlighting on July 17, 2017 at 03:52 PM

    I'm getting this message that I'm out of form views. It doesn't make sense because I have updated my account to a Bronze status which should have given me 10,000 form views per month. I don't think that I have reached 10,000 people to view my forms from my website. 

    So can you explain what exactly is a form view?

  • Profile Image
    JotForm Support

    Answered by aubreybourke on July 17, 2017 at 04:05 PM

    I recalculated your form views and its gone down to 12,422. Which is still over the 10K limit.

    A form view is where somone accesses you form (but doesnt necessarily submit it).