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habitatjacksonAsked on July 18, 2017 at 9:48 AM
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David JotForm SupportReplied on July 18, 2017 at 11:33 AM
Have the user create a JotForm account, then share the forms with them:
https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User
You may need to remove them and add them once again.
If that does not work, let us know the sub-user account username or email address and we will have a look.