What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't Access Forms??

    Asked by SIUEmarketing on July 19, 2017 at 09:50 AM

    Looks like there is a problem accessing forms. I have cleared my cache, passwords and even restarted and I still can't access my forms online. Here is video screen cap showing what it's doing:

    https://www.dropbox.com/s/l8iwfoagtsmp7u7/jotform-no-form-access.mov?dl=0

    Please help, thanks!

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    JotForm Support

    Answered by candy on July 19, 2017 at 10:19 AM

    We are really sorry for the inconvenience you had.

    The issue has been solved by our software development team recently. Please check again.

    Thank you for your understanding.