What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I had a web designer build my site and the form isn't working correctly

    Asked by Ryan Walz  on July 19, 2017 at 04:30 PM

    Is there a way to access the form to make sure the form is functioning correctly? Our web guy never gave us any type of login to the form and it isn't working. He is no longer working for us. How can we correct this issue

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    JotForm Support

    Answered by BDAVID on July 19, 2017 at 05:06 PM

    The form is under the account username "nerdout", if you are not the owner of the account, there is nothing we can do, you will need to contact the owner of the form, and ask him to contact us to request the transfer of that form to your own account username.