What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    cerrar cuenta

    Asked by aliriofons on August 13, 2012 at 08:05 PM
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    Answered by jeanettebmz on August 13, 2012 at 08:37 PM

    @aliriofons

    Necesito que me confirme si solamente quiere cancelar su suscripcion de pago ¿o necesita también cerrar definitivamente la cuenta?

    Acabo de revisar su cuenta y tiene casi 200 peticiones y más de 300 uploads. Si solamente cancela la suscripción de pago, usted no perderá sus datos y su cuenta quedará como "free" ,lo cual tiene ciertos límites. Pero si también cerramos su cuenta, todos esos datos se perderán

    Espero su respuesta para proceder

    Jeanette

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    Answered by aliriofons on August 14, 2012 at 02:23 AM

    si deseo cancelar la suscripción de pago de mi cuenta. favor confirmar la cancelación lo antes posible via mail aliriofon@yahoo.es

    gracias

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    Answered by aliriofons on August 14, 2012 at 02:25 AM

    CANCELAR SUSCRIPCION DE PAGO

    CONFIRMAR A alirofon@yahoo.es

    gracias

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    JotForm Support

    Answered by idarktech on August 14, 2012 at 06:52 AM

    Hi,

    I have now cancelled your subscription for you. You will not be charged again. Your account will stay Premium until the paid period expires which is on August 22, 2012.

    Your forms and data will remain intact even when your account downgrades to a free one.

    Feel free to resubscribe anytime you wish. Have a great day!