Google spreadsheet integration does not work

  • slonigiraf
    Asked on July 20, 2017 at 6:15 AM

    New submissions don't appear in the integreted with Jotform Google sheet foк already 4 hours. Please check. link to the form https://docs.google.com/spreadsheets/d/1iJS0fIjqd5LXJChQv5b5YcD_wU06qAUkJEhONigwh2w/edit?usp=sharing

    Page URL: https://docs.google.com/spreadsheets/d/1iJS0fIjqd5LXJChQv5b5YcD_wU06qAUkJEhONigwh2w/edit?usp=sharing
  • Chriistian Jotform Support
    Replied on July 20, 2017 at 10:19 AM

    I checked the spreadsheet you shared and your form's submissions and the data seems to be correct. Last entry for in spreadsheet and submission page is 07-20-2017 12:17:01.

    Google spreadsheet integration does not work Image 1 Screenshot 30

     

    Google spreadsheet integration does not work Image 2 Screenshot 41

     

    Are you still encountering the issue? If the issue still persists, can you try to reintegrate (remove current integration and integrate again) your form to Google Spreadsheet and see if the new submission will now be recorded properly on the Spreadsheet?

  • slonigiraf
    Replied on July 20, 2017 at 10:26 AM

    Reintegrated. it didn't help! here is new link to google sheet - new submissions don't appear!!!! It's urgent! The whole day I can't work without this form's correct integation!

    https://docs.google.com/spreadsheets/d/1OlEZ4t66On2S21xWcmU7TmMB0zWKzcDkwe3qFkbPDEw/edit?usp=sharing